We make returns and exchanges simple and hassle-free. If you need to return or exchange an item, please contact our customer support within the specified return period. We’ll guide you through the process, which includes providing a return authorization, instructions for safe packaging, and arranging pickup or drop-off. Once we receive the item and confirm it meets our return policy conditions, we’ll process your exchange or refund promptly. Our goal is to ensure your complete satisfaction every step of the way.

Yes, you can cancel a shipment after it’s been booked, but it must be done within our cancellation window. Please contact our customer support as soon as possible with your booking details. Depending on the shipment status and our policy, cancellation may be subject to a fee. We’ll guide you through the process and confirm the cancellation to ensure a smooth experience.

Our delivery policy is designed to ensure your goods arrive safely, on time, and in excellent condition. We process orders promptly and provide tracking updates so you can monitor your shipment at every stage. Delivery times depend on the chosen service, destination, and shipping method. Any special instructions or requirements will be accommodated when possible. If delays occur, we notify you immediately and work to resolve the issue quickly.